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Artificial Intelligence (AI)

What role will AI play in the Peppered platform, and how can it help me? What does the future look like?

Introduction

Artificial Intelligence is rapidly transforming how the world works, learns, and creates. New providers, large language models, and use cases are being released on an almost daily basis. It can be difficult to keep up!

AI plays an important part in assisting our internal workflows here at CultureSuite. All of our teams use AI to some extent, ranging from helping us to draft communications, research new technologies, and improve customer support through to more technical tasks such as helping us create automated software tests, and prototype designs for Peppered.

While we are very excited by the possibilities that AI brings, we are also aware of the valid concerns that arise from the use of AI, particularly around environmental impact, security and copyright infringement. We make a point to educate ourselves on all of these topics, and take them all into consideration when designing both our internal AI workflows, and new features for our products.

Our vision on AI

With so many different AI models and solutions popping up almost every day, it seems hard to keep track of all the possibilities and determine where the true potential lies within the Peppered Platform. By carefully analysing the key processes of our Platform users, we will be able to find more and more areas in which AI can assist our users in a meaningful way. This will be a continuous focus moving forward.

We are currently investigating many different proposals for new AI-powered features and enhancements in the Peppered Platform, centred around improving the user experience and covering topics such as

  • Automation
  • Personalisation
  • Content Creation
  • Translation

We look forward to sharing more details on what we have planned soon, so make sure to check back!

Our current key features

Every journey needs to start somewhere. So for our first AI application, we looked at content creation and translations, jobs many of our users spend a lot of time doing. So it makes sense to start there with the introduction of our first AI feature:

Summarise and translate directly in your text editor

All rich text editors have received a huge AI upgrade in release 209 that will assist in content creation. It can quickly summarise long texts to use in taglines and teaser fields and even translate texts. Just select any text in any rich text editor and use the new AI button to select an action. The response will be handed to you in a pop-up so you can use it anywhere you want it.

For this feature to exist, we constructed an entire new AI foundation within the CMS that can connect to and work with multiple different AI services and models at the same time for different applications.

 

This is the first step of many in our AI journey, in which we explore how we can use AI to make your life easier.

Features we are currently working on

Coming soon.

Features we are keeping our eye on

Coming soon.

Useful links

Link
Description
How to use the AI assistant to create content
CultureTalk: Playful Innovation and AI’s Role in Culture with Jocelyn Burnham

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