V229 | Release Notes - May 2026

Beta: Monday 27 April, 2026 Full Client Release: Mon 4 & Tue 5 May, 2026

🎉 What’s new in Release 229

🚦 First phase of new queue system offers more protection

• The first phase is already rolling out. It is invisible but active, working as an extra background protection layer for peak traffic moments.

• The system will monitor traffic and collect data in this phase, and can be activated in high-traffic situations by CultureSuite if needed

• Setting an appropriate maximum concurrent visitors means the new system should not need to be activated

• In the next phase, you will gain access to a new Queue module that will replace the existing module, and give you more control over incoming website traffic

• Nothing yet. The first phase runs automatically in the background.

🎟️ Preview shared tickets in seconds

• Tracking a visitor's shared tickets can now be accessed more easily

• A new View shared tickets button takes you straight to the My Shared Tickets section of the visitor's website account.

• A new View in shared ticket module link takes you directly to their shared tickets in the CMS module.

• A date column has been added, with newest shared tickets shown at the top by default.

• Open any visitor record in the Visitor module.

• Use Website shared tickets to view ticket sharing from the visitor's account perspective.

• Use CMS shared tickets to go directly to their record in the shared tickets module.

• No action needed to activate, both shortcuts are already live.

⚡ A cleaner, faster CMS

• Four modules are now in the new CMS layout: Bundles, Price types, Collections, and Countries.

• When opening your website from any new module, the Special Access panel is now accessible immediately.

• The Productions suggestions drop-down has been improved. All productions are now easy to find and add as suggestions.

• No action needed. All updates are already live in your Dashboard.

🤖 Your AI feed now links straight to ticket purchases

• Purchase links are now included for all events in the AI feed.

• Chatbots can direct visitors straight to the ticket page.

• A sharing button that appeared on e-tickets for cross-sells (such as dinner reservations) has been removed. Ticket sharing is not supported for cross-sells. The button was misleading, so it no longer appears.

• No action needed. Both changes are applied automatically.

🎉 Dzjinius integration now on CultureSuite

• A new event updater for Dzjinius is now available, making it straightforward to keep your Dzjinius events up to date on your website automatically.

• Contact our Customer Success team to get set up with the Dzjinius event updater.

For Tessitura venues

🎭 Create groups based on MOS

• We now automatically create groups using MOS (Mode of Sale) start dates, making it easier to organise and target communications around specific performance dates.

• Contact us to activate this feature for your organisation

• Groups are created automatically using the MOS start date (e.g., "Dec-15-2025 10:00") as the group name for all events with that date.

• Find these groups in your Dashboard to build targeted campaigns.

For Ovatic, Itix & Ticketmatic venues

🎫 Vriendenloterij: smarter ticket limits

• A new VIP card validation check shows how many tickets a cardholder is still permitted to buy, before they reach the checkout.

• No action needed.

⚙️ Additional fixes & Improvements

• Improved styling on the discount code field in the purchase path for better readability (WCAG).

• Removed pagination option from the story carousel. Carousels scroll, they don't paginate.

• Cookie consent banner domain is now configurable, with subdomain support for third-party purchase paths.

• The day filter now visually shows a clear selected state.

• Unpaid tickets from the box office are no longer imported to e-tickets.

• Tixly SSO: email address changes made in Tixly now sync correctly to your website.

• Cinema planner: filter reset button fixed.

• Story filters are working correctly again.