How to implement Vriendenloterij VIP card validation

Introduction

Application

General functionality

• Validation of the Vriendenloterij VIP card happens in the personal account, before a visitor enters the purchase path.

• A temporary privilege will become active during the web session. After the order this privilege is removed*.

• This privilege enables a new conditional price type, linked to any event that offers Vriendenloterij discounts.

• Orders are limited to one Vriendenloterij VIP card, and a max of 2 tickets for the discount price type per event.

• The VIP card number is send to the ticketing system during the online order (Ticketmatic, Itix) for administative purposes.

Set-up

1. Create a new price type called “Vriendenloterij” in your ticketing system and add this price type to any event eligible to the Vriendenloterij discount

2. In your “Price types” module in the Peppered CMS, click “import” to obtain the new price type. It will be set to “conditional” by default. Open the price type, add a max of 2 and click save.

3. You can check the box “Automatically select this price (for bundles). This will make sure that in the seatmap, this price type is automatically selected for the first two seats.



 

4. Create a new visitor tag int he “Visitor tags” module that will temporarily be assigned to all visitors that completed the Vriendenloterij VIP card validation. Call this visitor tag “Vriendenloterij”. It should be of the type “website”.



 

5. Create a new privilege in the “Privileges” module in your Peppered CMS. This privilege will make sure every visitor with the visitor tag “Vriendenloterij” will be able to see the “Vriendenloterij” price type during the order process.



 

6. Create a page where the Vriendenloterij validation form will be available. Optionally, hide the page from search results using the “advanced visibility” setting and disable “allow indexing”



 

7. Build the page like any other page, add a title in the hero part, then add a “Validate membership” part. If you can’t find the “validate membership” page part, please create a ticket in our service portal. We added the part for most venues in the pilot, but we can’t be 100% sure.



 

8. The Membership validation part is a form that will handle the VIP card validation through the Vriendenloterij API. Open the part and select the visitor tag “Vriendenloterij” from the dropdown. This wil make sure the correct visitor tag will become active for the visitor after a succesfull validation. Save the page part.



 

9. In order for the set-up to work, a visitor needs to be logged in before starting the purchase. The most effective way to do this, is to add the page with the validation form to the personal “My account” menu. This works by adding a new menu item in the “visitor” menu section in your “menu” module in the dashboard and link that to the page with the validation form.



This will make sure the page is accessible in the “My account” pop-up and start page:



 

10. Check if the “vriendenloterij” API entry is already created for you in your “API connections” CMS module. If it’s there, you are all set.



If it’s not there, just send us a support ticket so we can add the API connection for you.

11. Test! The page should display the form and validate the VIP card. After successfull validation, the visitor tag should be visible in the “Special access” menu on the next page refresh. The Vriendenloterij price type should also be visible during the order process.