Donations as a Product
The best way to accept donations on your website is to use an article or product in your ticketing system.
See our products knowledgebase article to find out how to set that up, and if product sales is supported through uor API with your ticketing software.
If the above is not an option, there is a different solution:
Donations based on an event
This Donations ask can be shown during the booking process: after the seat/price selection and before the checkout.
The module works thanks to a separate event which can be booked as a donation.
This donation event must have a valid box-office code so that the corresponding prices can be retrieved in Peppered. It is advisable to place this event far in the future and to connect it to a hall with (very) high capacity (without seat selection), in order to prevent it from getting sold out in the ticketing system. The different prices that are attached to the event are shown in the donation card without their price name.
How to create a donation
- First create a Production and call it "donation" in order to find it easily if needed.
- Create an Event with a date in the future (in a season open for sale) and link it to the "donation" production.
- Enter the box-office code of the event.
- Use the "update prices" button to get the prices from the ticketing system within the event page in the dashboard.
- Check the prices are shown correctly, and see if the visibility of these prices is on "always" (not on "conditional"). You can change this in the Price Types module.
- Check the property box "this is a donation" for the event. By doing so, this event is automatically filtered out of all overviews, search results and the order history.
Update default Donation Template Text
In the Template texts module (Dashboard > System > Template Texts) you will find a number of text fields for this module. Search for "donation".
- donationGratitudeAfterSubmission: An expression of gratitude shown immediately after the donation has been selected.
- donationGratitudeEmail: A short, optional thank you note in the confirmation email.
- donationGratitudeLong: An expression of gratitude on the website in the confirmation message after the final payment of the order has been completed.
- donationHelp: Text below the amounts for the "Donation" module as optional explanation (i.e: "You can also combine several amounts").
- donationLabel: The title of the module on the website ("Donate", or "Donation", etc).
Manual: How to set up donation during order process
Related pages