Introduction

This document provides information about price types, including categories, visibility settings, conditional visibility, setting a maximum per price type, step setting, advanced pricing options, and importing prices. It also includes instructions on how to change the position of prices and a link to the manual for price types.

Categories of Price Types

Price types are divided into seven main groups:

Events

Cross sell

Voucher [check the products manual for more information]

Donation [check the donations manual for more information]

Insurance [check the products manual for more information]

Membership [check the products manual for more information]

Merchandise [check the products manual for more information]

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Take note! A Price Type will automatically appear in the right group if it is linked to an item in your ticketing system. For article/voucher prices, make sure you use the right settings within your ticketing system.

Price Visibility Settings

A Price Type has two visibility statuses:

Always = Visible to all Visitors on the website

Conditional = Only visible to selected Visitors

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Take note! When a new Price Type is imported from your ticketing system it will always be imported as a Conditional price, which means it will not be visible anywhere on your website. If you want to show a Price Type to the general public, set the visibility to "always" in the price type module.

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Take note! For websites without integrated ticketing, newly imported prices are automatically set to always. The conditional options do not apply.

Conditional visibility

Conditional visibility is a mechanism that allows some Price Types to become visible when a certain condition is met.

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Warning! Conditional visibility only works for events. It is not possible to use conditional prices in combination with products or cross-sells.

Conditional price types can become visible during one of the following situations:

Discount codes: When creating a discount code, you can choose to use the conditional price in the promotion. All conditional prices can be selected in the "Discount codes" module. Only after the correct code has been filled in on the website during the check-out, the price type will become visible and available for booking.

Bundles: When creating a bundle, you can choose to use the conditional price in the bundle. All conditional prices can be selected in the "Bundles" module. After selecting one or more events from a bundle, the bundle price will be shown in the order process.

Privileges: A Privilege will only unlock a price type for visitors with a specific visitor tag e.g. "Friend".

Payment link: With a payment link, conditional prices will also be shown.

Set a Maximum per Price Type

Each price type can have its own maximum. If this is set, the selection options are immediately limited and a message in the seat selection is shown if the maximum amount of select-able seats for that specific price type has been reached.

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Another example For streaming tickets you want to guide people to buy just one ticket.

There is also a global default maximum per Price Type. Usually set at 20.

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Take note! A maximum can usually be set up in ticketing systems, this does not link to the website. Meaning visitors would still be able to choose more tickets on the website than they are allowed to in the ticketing system. Only when finishing the booking the visitor will see an error coming from the ticketing system. To avoid this, the maximum amount of seats per price type should be set in the 'Price' module of the Peppered Deashboard, to make sure all the constraints are shown to the visitor right from the start (when selecting the number of seats).

Step Setting

This indicates the multiples visitors can book. For Example, with a step set on 2, visitors can book only 2, or 4, or 6... tickets at a time.

Advanced Pricing: buy X tickets, get (a) ticket(s) for free / get a discount

Another price feature is the option to unlock a Price Type based on the amount of selected "standard" tickets. This enables you to offer a second ticket for free, or a third ticket for a discount price, etc.

For such a campaign, a special Price Type needs to be imported from your ticketing system first. Then look for this newly imported price type in the Price type module and set the visibility to "always".

The Activation threshold signifies the amount of "standard" tickets that needs to be selected first, before the special price type will be unlocked.

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Take note! The activation threshold does not work with conditional prices. For instance, when a valid Bundle is unlocked, the selected bundle prices will not be counted towards the activation threshold.

“Min-max” price range or “from” price display options

You can exclude price types from the min-max price range. By not checking this box at the price type, you can decide to exclude certain prices, as can be seen in the picture below. The price "volwassenen" (14 euros) is still active and can be booked, but is not visible on the min-max price range.

Use the toggle “From price” in Control panel > Formats to change your min-max layout to a “from” layout that only displays the minimum price of the price range as defined above.

Position of Prices

To rank the various price types, you can drag a price upwards to show it at the top on the website, or to create a new order of ranking. Select the 6 dots on the far right and drag and drop into the order you want:

Importing prices

Websites with integrated ticketing will update prices automatically with each order.

For all websites with access to a Ticketing API prices can also be updated automatically periodically, even when the ticketing is not integrated.

New price types can be manually imported by using the "import" button in the price type module on the dashboard.

Please use these only for light lists, anything in detail should use section titles to break out content.

Manual: Price Types

Privileges