Events & Products: Set up, onsales & ticketing

Productions (New CMS)

Productions (Classic)

Events

Cross-sell events

Themes & Theme Groups

Import specifications for Productions

Import Specifications for Events

Import specifications for Cross-sell events

Genres & Tags

Halls | Settings & Background Image

Halls | Seat Selection

Statuses of Events

Groups

Seasons

Spaces & Locations

Event Availability, Event Status Changes and Buffers

How to check the set up of your Hall on the website

Managing onsales: A user Guide

Plan and manage high-traffic onsales to protect your website and your visitors' experience.

Onsale & Presale options explained (time slots, visitor tags, visitor registration)

Onsale & Presale scheduling with groups & visitor tags

A Step-by-Step Guide in Preparation for your Presale

Ambassadors

How to exclude a specific Price Type from Overview

How to set personal Time slots (for presale access)

How to activate the CultureSuite Waiting list

How to set up a queue during a presale or during a busy moment on the website

SMS verification using Bird

Learn how to create a Bird account and start using SMS services for secure tickets

Cost Explainer

Refunds

Secure e-tickets, dynamic barcodes, SMS verification

Ticket Sharing

Payments: in3

Products (memberships, merchandise, donations, vouchers)

How to set up a Donation on a dedicated page

How to set up a donation during the order process