Using Alt text

Practical guide to applying Alt text


Using Alt text

Alt text (alternative text) is a brief description of an image that helps people using screen readers, those with images turned off, or when images fail to load. Writing good alt text is both an art and a responsibility; it ensures everyone can access your content, regardless of how they experience your website.

Alt text serves multiple purposes:

  • Accessibility: Screen reader users depend on alt text to understand images
  • Fallback: When images don't load due to slow connections or technical issues, alt text provides context
  • Context: Helps everyone understand what an image shows when the purpose isn't immediately clear.
 

How to Write Effective Alt Text

 

Keep It Short and Descriptive

  • One to two sentences, under 150 characters.
  • Get straight to the point.

For example:

"Cast performing final scene of Romeo and Juliet on outdoor stage"
"Cast performing final scene of Romeo and Juliet on outdoor stage"
 

Be Concise

  • Describe what's actually in the image, not your opinion about it.

For example:

"Art deco lobby with marble floors and various artworks hanging on walls and ceiling"
"Art deco lobby with marble floors and various artworks hanging on walls and ceiling"
 

Don't Start with "Image of..." or "Photo of..."

  • Screen readers already announce that it's an image.
  • Jump straight to the description.

For example:

"Director Jane Smith speaking at opening night gala"
"Director Jane Smith speaking at opening night gala"
 

Include Relevant Context

  • Think about what matters in the context where the image appears.

For example on in an About us page:

"Artistic team at rehearsal table with script"
"Artistic team at rehearsal table with script"
 

For example on in an venue features page:

"Wheelchair accessible seating area with companion seats"
"Wheelchair accessible seating area with companion seats"
 

Decorative or Informative?

Not every image needs alt text. Before writing alt text, you need to determine whether your image is decorative or informative:

Decorative Images

No Alt Text Needed - The image is just for visual appeal, or the information is already in nearby text.

An image is decorative when:

  • It serves only aesthetic purposes
  • It's a background image with text overlay
  • Removing it wouldn't cause a loss of information

Examples:

  • A production hero image with the production title "Hamlet" displayed on top
  • A banner background with "Book Now" text overlay
  • Generic stock photos used for visual appeal
  • Icons next to text labels (when the label says everything)
 

Informative Images

Alt Text Required - The image provides information that isn't already in the surrounding text.

An image is informative when:

  • It provides visual context that enhances understanding
  • A screen reader user would miss something without it
  • It contains text that's not available elsewhere

Examples:

  • Behind-the-scenes photos showing set design details
  • Photos of specific people (when names alone don't convey their appearance or action)
  • Images demonstrating a feature or space
  • Gallery photos showing different aspects of a production or venue
 

Where to add Alt Text?

In the Dashboard, it depends on where you are adding the image.

  • Use the Title field within each image for alt text.
  • Use the "Alternative description" field in rich text editors.
  • When you insert an image through the text editor, there's a dedicated field specifically for alt text.
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Take note! Currently alt text is only available in parts that don’t show text and description. For example, image tiles and carousels, banner and hero parts.
 

Does your image need alt text?

You can also find out if your image needs alt text with our short quiz!

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Tool Tip! We have created a decision tree to help you determine whether your images need alt text.
 

Accessibility Resources for Further Reading

Quick Guides:

 

Official Standards:


 

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