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Ticketing integration features overview

Automated data synchronisation

Feature
Description
Status
Event & production content updater
Imports and updates your events with titles, descriptions, halls, genres, etc from the ticketing system. Manually, or automatically (every 6 hours)
✅ Active
Event prices updater
Automatically imports and updates your event prices from the ticketing system. Manually, or automatically (every 24 hours)
✅ Active
Event availability checker
Automatically checks event availability in ticketing system and updates status on the website. Manually, or automatically (every 10 minutes)
✅ Active
Cross-sell content updater
Imports and updates your cross-sell events with titles, descriptions, halls, genres, etc from the ticketing system. Manually, or automatically (every 6 hours)
✅ Active
Cross-sell prices updater
Automatically imports and updates your cross-sell event prices from the ticketing system. Manually, or automatically (every 24 hours)
✅ Active
Cross-sell availability checker
Automatically checks cross-sell event availability in ticketing system and updates status on the website. Manually, or automatically (every 10 minutes)
✅ Active
Data import: Sales data + visitor accounts + visitor tags
Imports all orders and tickets, as well as the associated visitor accounts and their visitor tags. Automatically (every 60 minutes)
✅ Active
Opt-in sync
Imports all Opt-ins from visitor accounts. Automatically (every 60 minutes). Also can sync back website opt-ins to ticketing system (in real time)
✅ Active
 

Account integration options

Feature
Description
Status
SSO (Single Sign-On)
Log-in & sign-up via ticketing system webpage. This results in an automatic login in Peppered account.
✅ Active
Peppered online accounts
Log-in & sign-up via Peppered webpage. This results in an automatic login in Ticketing system.
✅ Active
Obtain visitor tags of visitor after login
Visitor tags are synced during log-in process. These visitor tags will be active as long as the visitor is logged in. Personal content and offers can be linked to visitor tags.
✅ Active
Write Visitor tags to Ticketing system account
Ability to set visitor tag to a ticketing account after purchasing specific events or products, or when creating a web account.
✅ Active
My Account: Purchased events
Overview of all purchased events.
✅ Active
My account: Wish list
Add events to personal wishlist.
✅ Active
My account: Cancellation from My events page
When cancellation settings are set for an event in ticketing software, these can be shown in the online personal events overview.
✅ Active
Peppered E-Tickets + barcodes in My Account
Based on the ticketing system barcodes, Peppered online e-tickets and mobile e-tickets are available in the personal account and via a link in the confirmation mail.
✅ Active
Peppered Secure E-tickets (visible X time before event start)
Barcodes for e-tickets are available only shortly before start of the event. Moment of visibility can be set in Ticketing software or (if this is not supported) in Peppered.
✅ Active
Peppered Secure E-tickets (SMS verification)
Mobile number is required during purchase of specific events. Before access to e-tickets, a confirmation code will be sent to the mobile phone number.
✅ Active
Peppered Secure E-tickets (Dynamic barcodes)
Barcodes on e-tickets refresh every X seconds, making shared screenshots of expired barcodes invalid.
✅ Active
Peppered E-ticket sharing
Share e-tickets via email with friends & family. All accepted invites result in actual visitor accounts.
✅ Active
Link to Box-office e-tickets from My Account
Option to directly link to native e-tickets from the ticketing software in stead of using online Peppered e-tickets.
✅ Active
Time slot request/handout in account
Apply for a personal time slot for a pre-sale in your personal account.
✅ Active

Purchase path integration options

Feature
Description
Status
Peppered purchase path
Fully integrated purchase path for events, cross-sells and products/donations, including payments via Mollie or Pay.
✅ Active
Payment: personal balance
online payments using personal credits from the ticketing account. Will be available automatically if the logged in visitor has credits
✅ Active
Payment: Voucher (native to ticketing system)
online payments using vouchers from the ticketing account. A voucher code is usually required.
✅ Active
Purchase vouchers (article type in Peppered)
Purchase Box office vouchers online. Voucher amount options can be managed in Peppered
✅ Active
Purchase merchandise (article type in Peppered)
Purchase Box office merchandise online. Prices and options are imported from ticketing system.
✅ Active
Purchase membership (article type in Peppered)
Purchase Box office memberships online. Prices and options are imported from ticketing system.
✅ Active
Purchase donation (article type in Peppered)
Online donations, registered in ticketing system. Donation amount options can be managed in Peppered.
✅ Active
Purchase Cross-sells linked to regular events
While purchasing an event, linked cross-sell events are available to purchase within the seat map and ticket select options.
✅ Active
Purchase Cross-sells stand alone
In the overview of purchased events in the personal account, connected cross-sell events are shown and can be purchased at a later time.
✅ Active
Handle Payment link from Box-office
Box offices can generate payment links to the Peppered website, using the same PSP options as the online purchase path.
✅ Active
Waiting list
Online waiting list requests for specific events will be registered in the ticketing system.
✅ Active
Peppered Discount codes
Using Peppered discount codes triggers previously locked price types.
✅ Active
Ticketing system Discount codes
Using Ticketing system discount codes in the integrated purchase path can trigger special discounts as set in the ticketing system.
✅ Active
 
 
 
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