Automated data synchronisation
Feature | Description | Status |
Event & production content updater | Imports and updates your events with titles, descriptions, halls, genres, etc from the ticketing system.
Manually, or automatically (every 6 hours) | ✅ Active |
Event prices updater | Automatically imports and updates your event prices from the ticketing system.
Manually, or automatically (every 24 hours) | ✅ Active |
Event availability checker | Automatically checks event availability in ticketing system and updates status on the website.
Manually, or automatically (every 10 minutes) | ✅ Active |
Cross-sell content updater | Imports and updates your cross-sell events with titles, descriptions, halls, genres, etc from the ticketing system.
Manually, or automatically (every 6 hours) | ✅ Active |
Cross-sell prices updater | Automatically imports and updates your cross-sell event prices from the ticketing system.
Manually, or automatically (every 24 hours) | ✅ Active |
Cross-sell availability checker | Automatically checks cross-sell event availability in ticketing system and updates status on the website.
Manually, or automatically (every 10 minutes) | ✅ Active |
Data import: Sales data + visitor accounts + visitor tags | Imports all orders and tickets, as well as the associated visitor accounts and their visitor tags.
Automatically (every 60 minutes) | ✅ Active |
Opt-in sync | Imports all Opt-ins from visitor accounts.
Automatically (every 60 minutes). Also can sync back website opt-ins to ticketing system (in real time) | ✅ Active |
Account integration options
Feature | Description | Status |
SSO (Single Sign-On) | Log-in & sign-up via ticketing system webpage. This results in an automatic login in CultureSuite account. | ✅ Active |
CultureSuite online accounts | Log-in & sign-up via CultureSuite webpage. This results in an automatic login in Ticketing system. | ✅ Active |
Obtain visitor tags of visitor after login | Visitor tags are synced during log-in process. These visitor tags will be active as long as the visitor is logged in. Personal content and offers can be linked to visitor tags. | ✅ Active |
Write Visitor tags to Ticketing system account | Ability to set visitor tag to a ticketing account after purchasing specific events or products, or when creating a web account. | ✅ Active |
My Account: Purchased events | Overview of all purchased events. | ✅ Active |
My account: Wish list | Add events to personal wishlist. | ✅ Active |
My account: Cancellation from My events page | When cancellation settings are set for an event in ticketing software, these can be shown in the online personal events overview. | ✅ Active |
CultureSuite E-Tickets + barcodes in My Account | Based on the ticketing system barcodes, CultureSuite online e-tickets and mobile e-tickets are available in the personal account and via a link in the confirmation mail. | ✅ Active |
CultureSuite Secure E-tickets (visible X time before event start) | Barcodes for e-tickets are available only shortly before start of the event. Moment of visibility can be set in Ticketing software or (if this is not supported) in the CMS. | ✅ Active |
CultureSuite Secure E-tickets (SMS verification) | Mobile number is required during purchase of specific events. Before access to e-tickets, a confirmation code will be sent to the mobile phone number. | ✅ Active |
CultureSuite Secure E-tickets (Dynamic barcodes) | Barcodes on e-tickets refresh every X seconds, making shared screenshots of expired barcodes invalid. | ✅ Active |
CultureSuite E-ticket sharing | Share e-tickets via email with friends & family. All accepted invites result in actual visitor accounts. | ✅ Active |
Link to Box-office e-tickets from My Account | Option to directly link to native e-tickets from the ticketing software in stead of using online CultureSuite e-tickets. | ✅ Active |
Time slot request/handout in account | Apply for a personal time slot for a pre-sale in your personal account. | ✅ Active |
Purchase path integration options
Feature | Description | Status |
CultureSuite purchase path | Fully integrated purchase path for events, cross-sells and products/donations, including payments via Mollie or Pay. | ✅ Active |
Payment: personal balance | Online payments using personal credits from the ticketing account. Will be available automatically if the logged in visitor has credits | ✅ Active |
Payment: Voucher (native to ticketing system) | Online payments using vouchers from the ticketing account. A voucher code is usually required. | ✅ Active |
Purchase vouchers (article type in the CMS) | Purchase Box office vouchers online. Voucher amount options can be managed in the CMS. | ✅ Active |
Purchase merchandise (article type in the CMS) | Purchase Box office merchandise online. Prices and options are imported from ticketing system. | ✅ Active |
Purchase membership (article type in the CMS) | Purchase Box office memberships online. Prices and options are imported from ticketing system. | ✅ Active |
Purchase donation (article type in the CMS) | Online donations, registered in ticketing system. Donation amount options can be managed in the CMS. | ✅ Active |
Purchase Cross-sells linked to regular events | While purchasing an event, linked cross-sell events are available to purchase within the seat map and ticket select options. | ✅ Active |
Purchase Cross-sells stand alone | In the overview of purchased events in the personal account, connected cross-sell events are shown and can be purchased at a later time. | ✅ Active |
Handle Payment link from Box-office | Box offices can generate payment links to the CultureSuite website, using the same PSP options as the online purchase path. | ✅ Active |
Waiting list | Online waiting list requests for specific events will be registered in the ticketing system. | ✅ Active |
CultureSuite Discount codes | Using CultureSuite discount codes triggers previously locked price types. | ✅ Active |
Ticketing system Discount codes | Using Ticketing system discount codes in the integrated purchase path can trigger special discounts as set in the ticketing system. | ✅ Active |