Onsale periods are high-stakes moments for any venue. When tickets go live, your website needs to handle demand smoothly while keeping visitors informed every step of the way. Here is a series of practical webinars specifically designed for CultureSuite CMS users.
A Practical Guide to Queue Success 2026
Everything you need to know to deliver a seamless onsale experience for your visitors – from queue configuration to messaging strategies that keep audiences informed and engaged.
This webinar brings together insights from across the Community and practical guidance from our product team to help you make the most of your Peppered Queue functionality.
Watch here Language: Dutch
Date: 11 Feb, 2026
Watch here Language: English
Date: 12 Feb, 2026
What we'll cover
- A look back at the 2025 onsale season and what we've learned
- Updates to Queue functionality and why we made them
- How to maximise your Queue setup for peak performance
- Managing your onsale: Groups, Visitor Tags and Time slots
- Queue messaging that works including real examples from the Community
- Live Q&A with the team
Avoid chaotic queues with Time Slots
Learn how to implement our Time Slots feature to distribute traffic during high-demand sales. This 30-minute session includes a step-by-step Dashboard demonstration and real implementation examples from fellow Peppered users.
Prepare and automate your onsale
This 60-minute session covers essential pre-planning techniques using Peppered tools. We'll show you how to:
- Configure master visibility settings for different audience segments
- Optimise your "What's On" page layout for maximum ticket sales
- Set up automated processes to reduce manual work during peak sales periods
Making the Most of Onsales | Backstage with CultureSuite
Presented by our Lead Onboarding Specialist, Liesanne Rooks. We will discuss how on sales differs for integrated and non-integrated clients and provide best practices, advice, and information on how to get up to speed and make the most of your onsales/presale seasons, including how to present new seasons to your customers (e.g., landing pages and banners) and segmenting different user journeys via Visitor tags.
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