Peppered Terms

Learn more about the key terms and concepts of Peppered

🌶️General

• Peppered = The CMS Platform

• Dashboard = The Peppered CMS

• Parts = The building blocks used to add content

• Parameters = Settings to configure a part e.g. Layout, Background colour

• Order flow = Purchase path

• Integrated = Sites that use the Peppered Order flow e.g. Ovatic, Ticketmatic…

• Release = There is a new release every 3 weeks. Read more about this in the latest Release notes.

🎭Productions & Events

• Productions = The show/experience

• Events = The individual dates and times of your Production

• Products = Stand alone, none Production items e.g. Membership, Donations

• Cross-sell = Item sold with a specific Production e.g. Dinner, Merchandise

• Theme = A collection of events or productions

• Groups = Manage visibility and on sale moments for all events in the group

• Seasons = Date range for a series of events. During import, events are automatically placed in the season that contains the event date. Each Season will have a default Group that is automatically given to all events in that season during import.

• Updater: Process from importing Production and events from Event or Ticketing System.

📊Event MetaData

• MetaData = Extra data connected to a production (like genres) or event (like a hall)

• Genres = Broad categories for productions Theatre, Dance, Film, etc

• Tags = More detailed grouping

• Halls = Seatmap. There can be multiple versions of the same Hall.

• Locations = The physical location of a venue

• Spaces = Used to group different versions/seat maps of the same hall

• Statuses = Control if an event is visible

 

 

🪧Marketing

• Visitors  = Your customers

• Visitor Tag = Labels attached to accounts that can be used to segment your audience and personalise content

• Opt-ins = Marketing consent

• Privileges = Connects a Price Type to a Visitor Tag to enable exclusive access to specific Visitors (integrated only)

• Bundles = Rules to activate discount Price Types when buying multiple events in a bundle (integrated only)

• Query = Filtered list of your Visiters

📜Stories and Content

• Stories = Manually created content pages

• Collections = Group pages, stories, productions and events.

• Content Library = Repeatable content that uses Parts

• Pages = Manually created content pages

• Advanced visibility = Ability to hide or show content by date or Visitor tag at the page or part level.

• Time Machine = Travel in time to view content as it would appear based on Advanced visibility settings

🫂People

• People = Artists, Cast, Crew, Staff that can be linked to Productions and Stories

• Clusters = Group of People

• Roles = The role the person has a role in a Production

🌐Website

• Banners = A way to manage featured content

• Subsite = A special part of your website for a specific target group, can have it’s own styling and layout (usually referred to as microsites)

📩Mailings

• Templates = Layout of your emails.

• Manual manual = individual email campaigns

• Automatic mailings = triggered based on event date/time i.e. pre and post show

🖥️Digital Signage

• Narrowcasting = Curated slideshow

• Wayfinding = Used for guiding your audiences through your venue

• Broadcast = The dates/time the Narrowcasting Slideshow will be visible

• Channel = Where the Slideshow will appear i.e. the physical location

⚙️System

• Routes = Unique templates used across the website.Parts are connected to Routes to control where they appear in those templates.

• Template Text = General default text that appears throughout your website