Beta: Monday 16 March, 2026 Full Client Release: Mon 23 & Tue 24 March, 2026
๐ Whatโs new in Release 227?
This release makes your website faster and more secure, and gives your audience more ways to get through the door.
๐ Your website is getting a serious speed and security upgrade

What changed?
- CDN (Content Delivery Network) rollout has begun across CultureSuite sites
- Once live on your site, content will be delivered from the closest of 119 global locations to your visitor โ faster for everyone
- Pages load faster for everyone, especially during high-traffic on-sales
- Extra protection against DDoS attacks, bots, and malicious activity
- GDPR compliant โ our CDN partner is a European company
How do I use it?
- If CultureSuite manages your DNS, we are in the process of updating this for you.
- If your DNS is managed by you or elsewhere, we will be in touch to walk through the small change needed.
๐๏ธ Reset all presale access dates in one click
What changed?
- Delete all past on-sale access dates across all visitor tags in a single action
- No more hunting through each tag individually before your next on-sale
How do I use it?
- Look for the reset option in your Visitor Tags settings
- One click clears all past on-sale access dates across all tags
๐ฑ Stronger e-ticket security with SMS verification
What changed?
- Phone numbers are now validated in international format for reliable SMS delivery worldwide
- Updated to new Bird SMS API for more robust, scalable SMS sending
How do I use it?
- Configure the Bird API connection
- Check โSMS verificationโ on your event in the CMS
For Spektrix venues
๐ Import your Spektrix memberships directly to your website
What changed?
- The Spektrix Upsell part now includes a new ready-to-go Membership option
- Launch membership upsell CTAs in minutes, styled automatically in your venue's branding
- Built on the same Parameter editor technology that's transforming the rest of your CMS โ works straight out of the box with click-and-go setup
- No design work required, no technical configuration. Just add the part and start promoting memberships
How do I use it?
- Add the Spektrix Upsell part to any Page in your CMS.
- Customise the messaging and styling to match your venue
For Tessitura venues
๐ Smart pricing imports, scheduled daily
What changed?
- New price updater for Tessitura v16 imports prices for a specific Mode of Sale (MOS)
- Can be scheduled to run automatically every day
- Can also be triggered manually whenever you need a fresh update
How do I use it?
- Contact our Customer Success team to configure the Mode of Sale you would like to use and set up your daily schedule.
- Import manually whenever you need it
Take note! Version 15 venues coming soon.
For Tixly venues
๐ท๏ธ Keep presale visibility dates fresh automatically
What changed?
- Fromโto dates for price visibility now imported automatically from Tixly.
- Presale pricing stays accurate without manual updates.
๐ E-tickets in Apple and Google Wallet
What changed?
- CultureSuite e-tickets can now be viewable in your visitors' online accounts
- Visitors will be able to add tickets to Apple and Google Wallet
- Ticket sharing between visitors is coming soon too
How do I use it?
- Switch on โorder historyโ in your control panel
- Activate e-tickets and wallet options in โe-ticketsโ in your control panel
โ๏ธ Additional fixes & improvements
A handful of behind-the-scenes improvements keeping everything running smoothly.
API & permissions
- New fine-grained permissions for API keys โ limit access to sensitive data more precisely. This also lays the groundwork for the CRM API, coming soon.
Optimisation
- Apple and Google Wallet options now available for shared tickets.
- Visitor registration direct URL fixed for visitors who are already registered.
- In simple What's On filters, previously selected values are now retained when adding more filters.
CMS experience
- New search option when adding items in multi-select boxes across the new CMS โ much easier to find what you're looking for.
- New CMS media gallery: click any image in the side panel to download the original file.
Bug fixes
- Fixed availability date inputs in price types.
- Fixed: Duplicating pages was throwing an error, now resolved.
- Fixed missing hall/location information in mailings.
- Fixed: Subsite backlink now appears correctly on all page variants.
- Fixed: Stories part with filter was showing random results instead of the correct ones.
- Fixed: Sorting people on a production page now works as expected.
- Fixed: Error when removing an automated mailing.
- Fixed: Radius styling on dark-mode toggle.
- Fixed Eventim importer out-of-memory issue.
- Arrows no longer appear on carousels when all items are already visible.
- Payment system upgraded to Pay v3 API.
- Fixed incorrect text on "My vouchers" overview for Ticketmatic vouchers.
Have questions about any of these updates? Contact your Customer Success team or visit our Knowledge Base for detailed how-to guides.
Spot something unexpected? We're monitoring the restored CMS editing closely. If you notice anything unusual, please let us know immediately.
Related articles
